CT Service Department Customer Survey

1. Was your contact with our Parts Department handled courteously?*

2. Did our personnel do all that was expected in helping you determine your needs?*

3. Did we have everything you needed?*

4. If we didn't have a part you wanted, did we give you a proper explanation as to why not?*

5. If your parts need was an emergency, did our personnel give you different freight options and costs?*

6. Did our personnel recommend other associated parts that may be needed in conjunction with the ones you were looking for?*

7. Overall, were you satisfied?*

8. Would you use us again?*

9. Would you recommend us to others?*

Do you have any additional comments you would like to share with us?

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Phone*

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Customer Number*

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Carrier Transicold Service Department Customer Satisfaction Survey